Orders will generally be shipped within one(1)- three(3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.
RETURN POLICY
NO RETURNS WITHOUT PRIOR NOTIFICATION AND AUTHORIZATION WILL BE ACCEPTED
If for any reason you are dissatisfied with any of our products, we will assist you as best we can. All returns & exchange orders must be notified within 7 DAYS of receipt for store credit only. Store credit memos will be issued after the items have been received and inspected by our Return/Exchange Department. ITEMS MUST BE UNOPENED AND INCLUDE ORIGINAL MANUFACTURER’S PACKAGING, OTHERWISE A 20% RE-PACKAGING FEE WILL BE APPLIED. Returns must be unworn, unaltered and unwashed with all tags. Claims made after indicated dates will not be authorized.
*CASH REFUNDS ARE NOT AVAILABLEM – ONLY STORE CREDIT IS AVAILABLE, CASH REFUNDS WILL NOT BE ISSUED UNDER ANY CIRCUMSTANCES
*ALL CLEARANCE ITEMS ARE FINAL SALE – CLEARANCE AND SALE ITEMS CANNOT BE RETURNED (temporary promotions not included)
*ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#) – NO RETURNS WITHOUT ANY AUTHORIZATION WILL BE ACCEPTED
Once you notify use with your return request, we will provide you with a Return Authorization Number. Please add the RA# on the outside of the return box before you ship it out. We are not responsible for lost returns. Customers will be responsible for all shipping charges incurred for delivery and exchanges, including rush charges. To request an RA# on a damaged item, please contact us by emailing at cs@zigieapparel.com
To request an RA#: please download Return & Exchange Form and contact to cs@zigieapparel.com
